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Dealing with Difficult People: How to Deal with Nasty Customers, Demanding Bosses and Annoying Co-workers

Dealing with Difficult People: How to Deal with Nasty Customers, Demanding Bosses and Annoying Co-workers Proven strategies for handling stressful situations calmly and professionally. Difficult people are the ones who: Make us lose our cool Force us to do things we don't want to do Prevent us from doing what we want or need to do Use coercion or manipulation to get their way Make us feel guilty if we don't "go along" Make us feel anxious, upset, frustrated, depressed, jealous, inferior or defeated Make us do their share of the work. ...

September 22nd, 2011 Coping Skills List 0 Comments [ Continue reading... ]

Coping with Difficult People in Business and in Life

Coping with Difficult People in Business and in Life DIFFICULT DOESN'T MEAN IMPOSSIBLE We've all encountered them: the bullies, the wet blankets, the yea-sayers that never come through. More often than not, we're left fumbling for words, stumbling toward the door...frustrated, enraged or just plain depressed. Dr. Robert M. Bramson, a psychologist and management consultant, will show you that it is possible to remain sane, dignified and optimistic when dealing with even the most Difficult...

September 11th, 2011 Coping Skills 0 Comments [ Continue reading... ]

Coping with Toxic Managers, Subordinates … and Other Difficult People: Using Emotional Intelligence to Survive and Prosper

Coping with Toxic Managers, Subordinates … and Other Difficult People: Using Emotional Intelligence to Survive and Prosper Many managers engage in destructive behavior that does considerable harm to their subordinates, their organization and eventually themselves. Whether they are narcissistic, unethical, rigid or aggressive, or simply depressed/anxious/burned out, working with them can be a nightmare. Moreover, they can do serious damage to their organizations by diverting energy from productive work, damaging cooperation and knowledge sharing, impairing...

September 3rd, 2011 Coping Strategies 0 Comments [ Continue reading... ]

Coping with Difficult People: The Proven-Effective Battle Plan That Has Helped Millions Deal with the Troublemakers in Their Lives at Home and at Work

Coping with Difficult People: The Proven-Effective Battle Plan That Has Helped Millions Deal with the Troublemakers in Their Lives at Home and at Work Bosses, friends, family members, they've made  your life hell -- until now! Based on fourteen years  of research and observation, Dr. Robert Bramson's  proven-effective techniques are guaranteed to help  you right the balance and take charge of your  life. Learn how to: Stand up to anyone --  without fighting. Blunt a sniper's  attack. Get a clam to talk. Cut off a  Sherman tank at the pass. Manage  bulldozers. Get stallers...

August 23rd, 2011 Coping Strategies 0 Comments [ Continue reading... ]

Visual Supports for People with Autism: A Guide for Parents and Professionals (Topics in Autism)

Visual Supports for People with Autism: A Guide for Parents and Professionals (Topics in Autism) (2008 IPPY Awards: Bronze Medalist, Education/Academic/Testing) Most of us use visual supports in our daily lives--for example, a shopping list, calendar, or a roadmap. Visual supports are particularly beneficial to people with autism because they help make abstract concepts concrete and capitalize on the user's inherent visual learning strengths. VISUAL SUPPORTS FOR PEOPLE WITH AUTISM shows parents and educators how incorporating these aids...

August 11th, 2011 Coping Skills List 0 Comments [ Continue reading... ]

Organizing Solutions for People With Attention Deficit Disorder: Tips and Tools to Help You Take Charge of Your Life and Get Organized

Organizing Solutions for People With Attention Deficit Disorder: Tips and Tools to Help You Take Charge of Your Life and Get Organized ADD, Attention Deficit Disorder and ADHD, Attention Deficit Hyperactivity Disorder, are prevalent in society today, afflicting about 4.4% of the adult population, which is over 13 million Americans. Four out of every five adults do not even know they are ADD, and while it is often difficult to differentiate adults with true ADD from adults who are merely forgetful and disorganized, Organizing Solutions for People with ADD outlines new...

August 9th, 2011 Coping Skills List 0 Comments [ Continue reading... ]

Taking Care of Myself: A Hygiene, Puberty and Personal Curriculum for Young People with Autism Reviews

Taking Care of Myself: A Hygiene, Puberty and Personal Curriculum for Young People with Autism Reviews Puberty can be especially tough when young people have autism or other special needs. Through simple stories similar to Carol Gray's Social Stories, author Mary Wrobel teaches caregivers exactly what to say and not say, and shows how you can create helpful stories of your own. Mary addresses hygiene, modesty, body growth and development, menstruation, touching, personal safety, and more. Young students can benefit from self-care skills such as...